– Welcome to –
Zervice
Specifically designed for franchisors
and multi-unit service businesses.
Zervice is flexible, ownable
and built on Salesforce.com
Zervice puts you in the driver's seat.
Want to know more?
Then get going.
100% Freedom.
Finally, freedom from being
chained to a software company.
Zervice can be self-managed on
your Salesforce instance. We're
your proprietary software without
the hassle of building it
from scratch.
Pop Quiz!
What is the primary reason
CIOs get fired?
Answer: Zervice is built on Salesforce.com,
a multi billion-dollar public company known
to be the consistent leader in easily
configurable cloud software. With tens of
thousands of expert developers worldwide,
you can take control if needed.
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Client Management
Keep all information and a full history on every customer.
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Employee Management
Easily manage staff, employee roles, pay rates and schedules.
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Availability Engine
Keep track of staff availability so you never overbook or assign work to unavailable employees.
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Dispatch
Quickly see who is doing what and when. Drag and drop for easy rescheduling.
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Jobs and Scheduling
Easily manage one-time jobs or recurring schedules.
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Calendars
Visualize your schedules in a pleasing daily, weekly or monthly calendar with quick access to important data.
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Mapping and Routing
Plot service locations on a map, find the best route and quickly email your workers.
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Mobile
Anytime, anywhere access from any computer, tablet or smartphone with Internet access.
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Invoicing
Invoice clients, charge credit cards, track payments and keep tabs on account balances.
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Payroll
Easily manage worker payroll and job costing.
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Estimating Engine
Quickly price jobs, email proposals and manage the sales process.
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Lead Management
Web leads automatically entered, easily managed with marketing details and follow-up tracking.
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Sales
Manage won and lost estimates and closing percentages with automated email templates and scripts.
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Reporting and Dashboards
Anyone, even non-developers can create reports and beautiful color dashboards in minutes.
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Call Center Module
Easily set up and manage a centralized call center. Add agents. Determine participating offices.
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Multi-location Management
Easily manage hundreds of franchisees or hundreds of company- owned stores.
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Website Integration
Consumer-completed forms on your website are submitted directly into Zervice.
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Territory Management
Easily manage your locations, including postal code assignment, local taxes, local pricing and more.
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Gift Card Management
Easily process and track gift cards for your entire organization.
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Voucher Management
Easily create vouchers (e.g. Groupon and LivingSocial). Use vouchers as payment and track voucher balances.
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Transaction Management
Painlessly manage transactions, including refunds, adjustments and voids.
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Credit Card Processing
Securely charge client credit cards directly from within Zervice. Choose from multiple integrated vendors.
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Security and Access Controls
Enterprise-grade security lets you manage who can see or edit what.
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System Management
Effortlessly add, delete and edit system users; set up, change or remove offices and more.
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Email Campaign Module
Create and send custom email campaigns, set automated emails based on trigger events, as well as drip emails.
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Touch Screen
Want to set up the ability to use your application with a touch screen? Now you can.
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Marketing Campaign Management
Complete tracking of all your marketing activities, including ROI reports.
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Data Migration Module
Advanced import flawlessly migrates your existing data into Zervice.
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Embedded Workflow Automation
Enable triggers to kick off specific actions based on changes to clients, employees, jobs, etc.
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Franchise Management
Easily manage your entire franchise from selling to supporting your franchisees.
Pop Quiz!
What’s the average number of
months before a client feels
trapped by their software company?
Answer: Becoming trapped isn’t a matter of
IF, it’s a matter of WHEN. With Zervice, you
can own and manage the software. Your
company can finally determine what
features you want, when you want them.
And more importantly,
which features you don’t.
No hardware to manage. No
servers to buy. Easy to administer
and simple to use, Zervice is
entirely cloud-based. Which means
you're connected to your business
anytime, from anywhere.
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In The Cloud
No software to install. No servers to buy. No hardware to manage.
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Anytime, Anywhere
Works anytime, anywhere from any device with an Internet connection.
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Real-time Data
Data from across the organization is brought together in real time.
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The Features You Need
Out of the box with the features
you need. None of the features
you don’t.
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Change it Anytime.
Never again wait for a software company’s “next release.”
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Keep Secret Features Secret
No more telling your software
company, and their other clients,
your business secrets.
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Timed Reports
Schedule reports to show up
in your inbox at 6:02 a.m.
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No Handcuffs
Never be trapped by a software company again. Easily leave or manage things on your own.
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Best of Breed
Don’t risk your software company
going out of business. Salesforce
is best of breed.
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We Understand Service
We have deep knowledge of service business and can add tremendous value to your organization.
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We Understand Franchising
Zees and Zors love Zervice. With just the right balance of control to make things easy to learn and easy to support.
Designed by multi-unit service
business experts, Zervice delivers
the business-building features vital
to your daily operations and your
business’ future.
To see the Zervice difference,
schedule your demo today.